{"id":17147,"date":"2026-04-24T12:47:17","date_gmt":"2026-04-24T12:47:17","guid":{"rendered":"https:\/\/demo4.dedicatedhost247.com\/newstime\/jetblues-new-boarding-groups-draw-backlash-from-frequent-flyers\/"},"modified":"2026-04-24T12:47:17","modified_gmt":"2026-04-24T12:47:17","slug":"jetblues-new-boarding-groups-draw-backlash-from-frequent-flyers","status":"publish","type":"post","link":"https:\/\/demo4.dedicatedhost247.com\/newstime\/jetblues-new-boarding-groups-draw-backlash-from-frequent-flyers\/","title":{"rendered":"JetBlue&#8217;s new boarding groups draw backlash from frequent flyers"},"content":{"rendered":"<p> <br \/>\n<\/p>\n<div>\n<div id=\"beyondwords-wrapper\" class=\"beyondwords-wrapper\">\n<p><span class=\"label-bg\">NEW<\/span>You can now listen to Fox News articles!\n  <\/p>\n<\/div>\n<p class=\"speakable\">JetBlue is rolling out a new &#8220;intuitive&#8221; <a href=\"https:\/\/www.foxnews.com\/category\/travel\/general\/airlines\" target=\"_blank\" rel=\"noopener\">boarding process<\/a> \u2014 but frequent flyers say it could make things worse.<\/p>\n<p class=\"speakable\">The airline announced that starting April 29, it will streamline boarding by consolidating its process and switching to numbered groups.<\/p>\n<p>The change is designed to make boarding announcements easier to follow and improve the overall experience at the gate, the company told Fox News Digital.<\/p>\n<p><a href=\"https:\/\/www.foxnews.com\/travel\/airline-passenger-sparks-debate-rarely-enforced-baggage-policy-flight\" target=\"_blank\" rel=\"noopener\"><strong>AIRLINE PASSENGER SPARKS HEATED DEBATE ABOUT &#8216;RARELY ENFORCED&#8217; BAGGAGE POLICY ON FLIGHT<\/strong><\/a><\/p>\n<p>&#8220;Effective April 29, 2026, JetBlue\u00a0is\u00a0simplifying\u00a0its boarding process by transitioning from branded and lettered groups to a numbered system. Customers will continue to board in a familiar order, with\u00a0early access\u00a0continuing\u00a0for Mint,\u00a0Mosaic\u00a0and\u00a0EvenMore\u00a0customers,&#8221; the airline said in a statement.\u00a0<\/p>\n<p>The\u00a0&#8220;update reflects <a href=\"https:\/\/www.foxbusiness.com\/category\/jetblue\" target=\"_blank\" rel=\"noopener\">JetBlue\u2019s ongoing commitment<\/a> to delivering a smoother, more\u00a0seamless\u00a0experience for customers\u00a0across their travel journey.&#8221;<\/p>\n<div class=\"image-ct inline\">\n<div class=\"m\"><picture><source media=\"(max-width: 767px)\" srcset=\"https:\/\/a57.foxnews.com\/static.foxnews.com\/foxnews.com\/content\/uploads\/2026\/04\/343\/192\/jetblue-airplane-runway-marthas-vineyard-fox-news-001.jpeg?ve=1&amp;tl=1, https:\/\/a57.foxnews.com\/static.foxnews.com\/foxnews.com\/content\/uploads\/2026\/04\/686\/384\/jetblue-airplane-runway-marthas-vineyard-fox-news-001.jpeg?ve=1&amp;tl=1 2x\" height=\"192\" width=\"343\"><source media=\"(min-width: 768px) and (max-width: 1023px)\" srcset=\"https:\/\/a57.foxnews.com\/static.foxnews.com\/foxnews.com\/content\/uploads\/2026\/04\/672\/378\/jetblue-airplane-runway-marthas-vineyard-fox-news-001.jpeg?ve=1&amp;tl=1, https:\/\/a57.foxnews.com\/static.foxnews.com\/foxnews.com\/content\/uploads\/2026\/04\/1344\/756\/jetblue-airplane-runway-marthas-vineyard-fox-news-001.jpeg?ve=1&amp;tl=1 2x\" height=\"378\" width=\"672\"><source media=\"(min-width: 1024px) and (max-width: 1279px)\" srcset=\"https:\/\/a57.foxnews.com\/static.foxnews.com\/foxnews.com\/content\/uploads\/2026\/04\/931\/523\/jetblue-airplane-runway-marthas-vineyard-fox-news-001.jpeg?ve=1&amp;tl=1, https:\/\/a57.foxnews.com\/static.foxnews.com\/foxnews.com\/content\/uploads\/2026\/04\/1862\/1046\/jetblue-airplane-runway-marthas-vineyard-fox-news-001.jpeg?ve=1&amp;tl=1 2x\" height=\"523\" width=\"931\"><source media=\"(min-width: 1280px)\" srcset=\"https:\/\/a57.foxnews.com\/static.foxnews.com\/foxnews.com\/content\/uploads\/2026\/04\/720\/405\/jetblue-airplane-runway-marthas-vineyard-fox-news-001.jpeg?ve=1&amp;tl=1, https:\/\/a57.foxnews.com\/static.foxnews.com\/foxnews.com\/content\/uploads\/2026\/04\/1440\/810\/jetblue-airplane-runway-marthas-vineyard-fox-news-001.jpeg?ve=1&amp;tl=1 2x\" height=\"405\" width=\"720\"><img loading=\"lazy\" src=\"https:\/\/a57.foxnews.com\/static.foxnews.com\/foxnews.com\/content\/uploads\/2026\/04\/1200\/675\/jetblue-airplane-runway-marthas-vineyard-fox-news-001.jpeg?ve=1&amp;tl=1\" alt=\"JetBlue airplane on runway under clear blue sky\" width=\"1200\" height=\"675\"\/><\/source><\/source><\/source><\/source><\/picture><\/div>\n<div class=\"info\">\n<div class=\"caption\">\n<p><span>The airline said that starting April 29, it will simplify its boarding process by combining its procedures and moving to numbered groups.<\/span> <span>(iStock)<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<p>Gary Leff, a Texas-based <a href=\"https:\/\/www.foxnews.com\/category\/travel\" target=\"_blank\" rel=\"noopener\">travel industry<\/a> expert and author of the blog &#8220;View From the Wing,&#8221; said the changes are partly aimed at driving additional revenue.<\/p>\n<p>&#8220;JetBlue is reducing the number of boarding groups, moving from letters to numbers, and people buying better seats get earlier boarding bundled in,&#8221; he said. &#8220;Premium credit card customers get a better boarding group.&#8221;<\/p>\n<p>He added, &#8220;This is meant to incentivize high-margin extra revenue that customers add to JetBlue.&#8221;<\/p>\n<p><a href=\"https:\/\/www.foxnews.com\/travel\/american-airlines-cracks-down-gate-lice-airport-passengers-skip-lines-boarding-process\" target=\"_blank\" rel=\"noopener\"><strong>AMERICAN AIRLINES CRACKS DOWN AGAINST &#8216;GATE LICE&#8217; AS AIRPORT PASSENGERS SKIP LINES AMID BOARDING PROCESS<\/strong><\/a><\/p>\n<p>Leff said that in his experience, the airline is also trying to simplify its process.<\/p>\n<p>&#8220;My general experience is that JetBlue is quite good in the air, but a bit confused on the ground,&#8221; he said, sharing his point of view. &#8220;They\u2019re streamlining boarding a bit and standardizing &#8230; while moving to more effectively use boarding as part of their monetization stream.&#8221;<\/p>\n<p>Under <a href=\"https:\/\/www.foxnews.com\/category\/travel\/general\" target=\"_blank\" rel=\"noopener\">the new system<\/a>, premium passengers and loyalty members will continue to board first.<\/p>\n<div class=\"image-ct inline\">\n<div class=\"m\"><picture><source media=\"(max-width: 767px)\" srcset=\"https:\/\/a57.foxnews.com\/static.foxnews.com\/foxnews.com\/content\/uploads\/2026\/04\/343\/192\/jetblue-flight-jfk-airport-fox-news-001.jpeg?ve=1&amp;tl=1, https:\/\/a57.foxnews.com\/static.foxnews.com\/foxnews.com\/content\/uploads\/2026\/04\/686\/384\/jetblue-flight-jfk-airport-fox-news-001.jpeg?ve=1&amp;tl=1 2x\" height=\"192\" width=\"343\"><source media=\"(min-width: 768px) and (max-width: 1023px)\" srcset=\"https:\/\/a57.foxnews.com\/static.foxnews.com\/foxnews.com\/content\/uploads\/2026\/04\/672\/378\/jetblue-flight-jfk-airport-fox-news-001.jpeg?ve=1&amp;tl=1, https:\/\/a57.foxnews.com\/static.foxnews.com\/foxnews.com\/content\/uploads\/2026\/04\/1344\/756\/jetblue-flight-jfk-airport-fox-news-001.jpeg?ve=1&amp;tl=1 2x\" height=\"378\" width=\"672\"><source media=\"(min-width: 1024px) and (max-width: 1279px)\" srcset=\"https:\/\/a57.foxnews.com\/static.foxnews.com\/foxnews.com\/content\/uploads\/2026\/04\/931\/523\/jetblue-flight-jfk-airport-fox-news-001.jpeg?ve=1&amp;tl=1, https:\/\/a57.foxnews.com\/static.foxnews.com\/foxnews.com\/content\/uploads\/2026\/04\/1862\/1046\/jetblue-flight-jfk-airport-fox-news-001.jpeg?ve=1&amp;tl=1 2x\" height=\"523\" width=\"931\"><source media=\"(min-width: 1280px)\" srcset=\"https:\/\/a57.foxnews.com\/static.foxnews.com\/foxnews.com\/content\/uploads\/2026\/04\/720\/405\/jetblue-flight-jfk-airport-fox-news-001.jpeg?ve=1&amp;tl=1, https:\/\/a57.foxnews.com\/static.foxnews.com\/foxnews.com\/content\/uploads\/2026\/04\/1440\/810\/jetblue-flight-jfk-airport-fox-news-001.jpeg?ve=1&amp;tl=1 2x\" height=\"405\" width=\"720\"><img loading=\"lazy\" src=\"https:\/\/a57.foxnews.com\/static.foxnews.com\/foxnews.com\/content\/uploads\/2026\/04\/1200\/675\/jetblue-flight-jfk-airport-fox-news-001.jpeg?ve=1&amp;tl=1\" alt=\"Passengers boarding a JetBlue Airlines flight at JFK International Airport in New York\" width=\"1200\" height=\"675\"\/><\/source><\/source><\/source><\/source><\/picture><\/div>\n<div class=\"info\">\n<div class=\"caption\">\n<p><span>With the new system, premium travelers and loyalty program members will still receive priority boarding on JetBlue flights.<\/span> <span>(iStock)<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<p>Group 1 will include Mosaic 3 and 4 members as well as Mint customers \u2014 followed by Mosaic 1 and 2 members and customers who purchase &#8220;EvenMore&#8221; extra legroom seats in group 2.<\/p>\n<p><a href=\"https:\/\/www.foxnews.com\/newsletters?cmpid=fnfirstnl\" target=\"_blank\" rel=\"noopener\"><strong><u>CLICK HERE TO SIGN UP FOR OUR LIFESTYLE NEWSLETTER<\/u><\/strong><\/a><\/p>\n<p>Credit card holders, select fare types and early boarding perks will follow in group 3, with general boarding continuing in later groups based on seat location, the company said.<\/p>\n<p>JetBlue said customers with disabilities will still be invited to pre-board, while <a href=\"https:\/\/www.foxnews.com\/category\/us\/military\" target=\"_blank\" rel=\"noopener\">active military members<\/a> and those traveling with car seats or strollers will be offered courtesy boarding.<\/p>\n<div class=\"image-ct inline\">\n<div class=\"m\"><picture><source media=\"(max-width: 767px)\" srcset=\"https:\/\/a57.foxnews.com\/static.foxnews.com\/foxnews.com\/content\/uploads\/2026\/04\/343\/192\/logan-international-airport-boston-fox-news-001.jpeg?ve=1&amp;tl=1, https:\/\/a57.foxnews.com\/static.foxnews.com\/foxnews.com\/content\/uploads\/2026\/04\/686\/384\/logan-international-airport-boston-fox-news-001.jpeg?ve=1&amp;tl=1 2x\" height=\"192\" width=\"343\"><source media=\"(min-width: 768px) and (max-width: 1023px)\" srcset=\"https:\/\/a57.foxnews.com\/static.foxnews.com\/foxnews.com\/content\/uploads\/2026\/04\/672\/378\/logan-international-airport-boston-fox-news-001.jpeg?ve=1&amp;tl=1, https:\/\/a57.foxnews.com\/static.foxnews.com\/foxnews.com\/content\/uploads\/2026\/04\/1344\/756\/logan-international-airport-boston-fox-news-001.jpeg?ve=1&amp;tl=1 2x\" height=\"378\" width=\"672\"><source media=\"(min-width: 1024px) and (max-width: 1279px)\" srcset=\"https:\/\/a57.foxnews.com\/static.foxnews.com\/foxnews.com\/content\/uploads\/2026\/04\/931\/523\/logan-international-airport-boston-fox-news-001.jpeg?ve=1&amp;tl=1, https:\/\/a57.foxnews.com\/static.foxnews.com\/foxnews.com\/content\/uploads\/2026\/04\/1862\/1046\/logan-international-airport-boston-fox-news-001.jpeg?ve=1&amp;tl=1 2x\" height=\"523\" width=\"931\"><source media=\"(min-width: 1280px)\" srcset=\"https:\/\/a57.foxnews.com\/static.foxnews.com\/foxnews.com\/content\/uploads\/2026\/04\/720\/405\/logan-international-airport-boston-fox-news-001.jpeg?ve=1&amp;tl=1, https:\/\/a57.foxnews.com\/static.foxnews.com\/foxnews.com\/content\/uploads\/2026\/04\/1440\/810\/logan-international-airport-boston-fox-news-001.jpeg?ve=1&amp;tl=1 2x\" height=\"405\" width=\"720\"><img loading=\"lazy\" src=\"https:\/\/a57.foxnews.com\/static.foxnews.com\/foxnews.com\/content\/uploads\/2026\/04\/1200\/675\/logan-international-airport-boston-fox-news-001.jpeg?ve=1&amp;tl=1\" alt=\"Travelers seated and standing inside a crowded waiting room at Logan International Airport in Boston\" width=\"1200\" height=\"675\"\/><\/source><\/source><\/source><\/source><\/picture><\/div>\n<div class=\"info\">\n<div class=\"caption\">\n<p><span>The update aims to simplify boarding announcements and enhance the overall gate experience for flight passengers.<\/span> <span>(iStock)<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<p>The update introduces a new priority for some customers, including those who purchase certain add-ons or hold co-branded <a href=\"https:\/\/www.foxnews.com\/category\/finance\" target=\"_blank\" rel=\"noopener\">credit cards<\/a>.<\/p>\n<p><a href=\"https:\/\/www.foxnews.com\/lifestyle\" target=\"_blank\" rel=\"noopener\"><strong><u>CLICK HERE FOR MORE LIFESTYLE STORIES<\/u><\/strong><\/a><\/p>\n<p>&#8220;All JetBlue flights will board in numbered boarding groups (groups 1\u20138), to make boarding more intuitive, consistent, easier to follow along at the gate \u2014 and easier to hear and understand during boarding announcements,&#8221; the airline said on its website.<\/p>\n<p>The changes have already sparked discussion on social media.<\/p>\n<blockquote class=\"pull-quote\">\n<p class=\"quote-text\">&#8220;I find it so curious that many of you consider your boarding hierarchy a devaluation.&#8221;<\/p>\n<p> <!----><\/p><\/blockquote>\n<p>Some travelers on Reddit questioned whether the new system benefits loyal customers, with several users saying it could reduce the value of certain status tiers.<\/p>\n<p><a href=\"https:\/\/www.foxnews.com\/category\/lifestyle\/quizzes\" target=\"_blank\" rel=\"noopener\"><strong><u>TEST YOURSELF WITH OUR LATEST LIFESTYLE QUIZ<\/u><\/strong><\/a><\/p>\n<p>Others pointed to potential crowding, noting that combining multiple groups could lead to longer lines at the gate and increased competition for overhead bin space.<\/p>\n<p>&#8220;This will cause more delays,&#8221; one user wrote, expressing concern about larger boarding groups.<\/p>\n<div class=\"image-ct inline\">\n<div class=\"m\"><picture><source media=\"(max-width: 767px)\" srcset=\"https:\/\/a57.foxnews.com\/static.foxnews.com\/foxnews.com\/content\/uploads\/2026\/04\/343\/192\/man-putting-carry-on-bag-overhead-bin.jpg?ve=1&amp;tl=1, https:\/\/a57.foxnews.com\/static.foxnews.com\/foxnews.com\/content\/uploads\/2026\/04\/686\/384\/man-putting-carry-on-bag-overhead-bin.jpg?ve=1&amp;tl=1 2x\" height=\"192\" width=\"343\"><source media=\"(min-width: 768px) and (max-width: 1023px)\" srcset=\"https:\/\/a57.foxnews.com\/static.foxnews.com\/foxnews.com\/content\/uploads\/2026\/04\/672\/378\/man-putting-carry-on-bag-overhead-bin.jpg?ve=1&amp;tl=1, https:\/\/a57.foxnews.com\/static.foxnews.com\/foxnews.com\/content\/uploads\/2026\/04\/1344\/756\/man-putting-carry-on-bag-overhead-bin.jpg?ve=1&amp;tl=1 2x\" height=\"378\" width=\"672\"><source media=\"(min-width: 1024px) and (max-width: 1279px)\" srcset=\"https:\/\/a57.foxnews.com\/static.foxnews.com\/foxnews.com\/content\/uploads\/2026\/04\/931\/523\/man-putting-carry-on-bag-overhead-bin.jpg?ve=1&amp;tl=1, https:\/\/a57.foxnews.com\/static.foxnews.com\/foxnews.com\/content\/uploads\/2026\/04\/1862\/1046\/man-putting-carry-on-bag-overhead-bin.jpg?ve=1&amp;tl=1 2x\" height=\"523\" width=\"931\"><source media=\"(min-width: 1280px)\" srcset=\"https:\/\/a57.foxnews.com\/static.foxnews.com\/foxnews.com\/content\/uploads\/2026\/04\/720\/405\/man-putting-carry-on-bag-overhead-bin.jpg?ve=1&amp;tl=1, https:\/\/a57.foxnews.com\/static.foxnews.com\/foxnews.com\/content\/uploads\/2026\/04\/1440\/810\/man-putting-carry-on-bag-overhead-bin.jpg?ve=1&amp;tl=1 2x\" height=\"405\" width=\"720\"><img loading=\"lazy\" src=\"https:\/\/a57.foxnews.com\/static.foxnews.com\/foxnews.com\/content\/uploads\/2026\/04\/1200\/675\/man-putting-carry-on-bag-overhead-bin.jpg?ve=1&amp;tl=1\" alt=\"Passengers stacking baggage on luggage racks inside an airplane cabin\" width=\"1200\" height=\"675\"\/><\/source><\/source><\/source><\/source><\/picture><\/div>\n<div class=\"info\">\n<div class=\"caption\">\n<p><span>Some people are concerned that merging multiple groups could cause crowding, leading to longer gate lines and more competition for overhead bin space on flights.<\/span> <span>(iStock)<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<p>Another commenter criticized the shift, writing that it &#8220;devalues&#8221; certain frequent flyer tiers by placing them in larger boarding groups.<\/p>\n<p><a href=\"https:\/\/foxnews.onelink.me\/xLDS?pid=AppArticleLink&amp;af_dp=foxnewsaf%3A%2F%2F&amp;af_web_dp=https%3A%2F%2Fwww.foxnews.com%2Fapps-products\" target=\"_blank\" rel=\"noopener\"><strong>CLICK HERE TO DOWNLOAD THE FOX NEWS APP<\/strong><\/a><\/p>\n<p>Still, some travelers said the changes may have little impact on the overall experience.<\/p>\n<p>&#8220;I find it so curious that many of you consider your boarding hierarchy a devaluation. Literally <a href=\"https:\/\/www.foxnews.com\/category\/travel\/general\/travel-tips\" target=\"_blank\" rel=\"noopener\">everyone [is] getting into the same tube<\/a> that leaves at the same time,&#8221; one user wrote.<\/p>\n<p> <!----> <!----> <\/p>\n<div class=\"article-meta\">\n<div class=\"author-bio\">\n<p>Kelly McGreal is a production assistant with the lifestyle team at Fox News Digital.\u00a0<\/p>\n<\/div>\n<\/div>\n<\/div>\n<p><br \/>\n<br \/><a href=\"https:\/\/www.foxnews.com\/travel\/flight-passengers-warn-new-boarding-overhaul-could-trigger-more-chaos-gate\">Source link <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>NEWYou can now listen to Fox News articles! JetBlue is rolling out a new &#8220;intuitive&#8221; boarding process \u2014 but frequent<\/p>\n","protected":false},"author":1,"featured_media":17149,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[11],"tags":[],"_links":{"self":[{"href":"https:\/\/demo4.dedicatedhost247.com\/newstime\/wp-json\/wp\/v2\/posts\/17147"}],"collection":[{"href":"https:\/\/demo4.dedicatedhost247.com\/newstime\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/demo4.dedicatedhost247.com\/newstime\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/demo4.dedicatedhost247.com\/newstime\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/demo4.dedicatedhost247.com\/newstime\/wp-json\/wp\/v2\/comments?post=17147"}],"version-history":[{"count":0,"href":"https:\/\/demo4.dedicatedhost247.com\/newstime\/wp-json\/wp\/v2\/posts\/17147\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/demo4.dedicatedhost247.com\/newstime\/wp-json\/wp\/v2\/media\/17149"}],"wp:attachment":[{"href":"https:\/\/demo4.dedicatedhost247.com\/newstime\/wp-json\/wp\/v2\/media?parent=17147"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/demo4.dedicatedhost247.com\/newstime\/wp-json\/wp\/v2\/categories?post=17147"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/demo4.dedicatedhost247.com\/newstime\/wp-json\/wp\/v2\/tags?post=17147"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}