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The Retroid Pocket Mini<\/a> has an unfixable issue that\u2019s causing certain graphical effects for emulated games not to work properly. Retroid, the China-based company that makes the Pocket Mini, announced on Discord that it will accept returns of the device but only during a limited March 8th to March 14th window \u2014 and capped at just 200 returns from owners who live outside of China, as RetroHandhelds<\/em> reports<\/a>.<\/p>\n<\/div>\n Earlier in the week, the outlet says Retroid acknowledged it couldn\u2019t fix the issue, which affects how the screen shows scanline and pixel grid shaders used to give classic emulated games the appearance of being played on the CRT displays they were designed for. The effects can show up as \u201cmisplaced scanlines, uneven pixels, or a slightly distorted image,\u201d RetroHandhelds<\/em> writes.<\/p>\n<\/div>\n In this morning\u2019s message, Retroid says carrying out this return campaign is a \u201clarge and costly endeavor,\u201d and that it expects \u201ca lot of return requests outside of screen-related issues.\u201d Retroid also mentions it is asking customers to pay to ship their returns, which it promises to reimburse. Finally, the company added that it will offer all Pocket Mini owners \u201ca $10 stackable coupon\u201d for two of its future handhelds.<\/p>\n<\/div>\n As Russ from the Retro Game Corps YouTube channel notes in a post on Reddit<\/a> asking for recommendations to pass along to the company for dealing with the situation, Retroid is in a hard situation as a small company that now faces having to pay for very expensive shipping on returns. But that doesn\u2019t change the fact that many gamers who bought the $199 handheld specifically to play retro games are left with a device whose otherwise impressive display does a bad job with some of the oldest tricks in the emulation book.<\/p>\n<\/div>\n